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Support/Information  > Soundfair Australia Ltd

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Soundfair understands that hearing conditions are diverse - as are people and their needs - and finding the right support is essential. Soundfair can help you navigate the hearing services system and explore all of your options with a dedicated Connection Coach. This type of service is similar to a case management model, where you are paired with a coach and put at the centre of your journey. Once paired, you are able to co‑design your health and well‑being goals and plans, supporting you to self‑advocate and live an empowered life.

The Soundfair Clinic offers screening, testing and consultations face-to-face. We also offer consultations (only) via telehealth.

Our face-to-face sessions are held in our Melbourne CBD Soundfair Clinic, and our telehealth services are available online.

In the professional healthcare setting, face-to-face consultations have largely been the norm. In recent times, we have embraced alternative solutions, ensuring our clients' health and safety. We have started offering telehealth consultations and encourage them where possible and appropriate. There are several components of our audiological practice that still require some direct contact, but a significant portion can be successfully undertaken via telehealth solutions. If you have not had a telehealth appointment before, one of our Connection Coaches can talk you through your options and get you set up.

Like a traditional face-to-face consultation, your privacy is paramount during a telehealth appointment. We will always ensure that your privacy is upheld.

Address Suite 1, Level 2, 517 St Kilda Rd
Melbourne VIC 3004
Tel 03 9510 1577 TTY 03 9510 3499
Fax 03 9510 6076
Website soundfair.org.au