Health service complaint resolution and legal services
This category features complaint resolution and legal services that specialise in the legal aspects of health service delivery:
- Complaint resolution services, advocacy services, administrative review tribunals and alternative dispute resolution forums specific to the provision of health and aged care services in Australia;
- Lawyers and legal firms assisting consumers with health service related complaints; and
- Medico-legal service providers and health professionals offering expert witness services.
Mental Health Review Board
Melbourne, VIC 3000
The Mental Health Review Board is an administrative review tribunal that conducts hearings to determine whether it is necessary for a person to be treated as an involuntary patient. A division of the Board usually consists of three members; a lawyer, a psychiatrist and a community member.Mental Health Review Board WA
Perth, WA 6000
The Mental Health Review Board is an independent administrative review body established pursuant to the Mental Health Act 1996. It conducts hearings to determine whether it is necessary for a person to be treated as an involuntary patient. A division of the Board usually consists of three members; a lawyer, a psychiatrist and a community member.Human Rights Commission
Canberra, ACT 2601
The Commission was established pursuant to the Human Rights Commission Act 2005. There are three Commissioners: Human Rights and Discrimination Commissioner; Health Services Commissioner; and Disability and Community Services & Children and Young People Commissioner. The commission deals with complaints about health services, disability services, services for older people, amongst others.
Health Care Complaints Commission
Sydney, NSW 2000
The Health Care Complaints Commission acts in the public interest by resolving, investigating and prosecuting complaints about health care in NSW - to protect the health and safety of the public.TTY service for the hearing impaired (02) 9219 7555
Health Quality and Complaints Commission (HQCC)
Brisbane, QLD 4000
The Health Quality and Complaints Commission is an independent organisation dedicated to improving the quality and safety of health services in Queensland through:- setting healthcare standards
- monitoring health service quality
- independent review of complaints.
TTY 07 3120 5997 Toll Free 1800 077 308 outside Brisbane metro
Health Services Commissioner
Melbourne, VIC 3000
The Health Services Commissioner provides a free and informal complaint resolution forum for Victorian health service and privacy related concerns.Toll Free: 1800 136 066
TTY: 1300 550 275
Health and Community Services Complaints Commission
(2 locations)
Darwin, NT 800
The Health and Community Services Complaints Commission is an independent statutory body (established pursuant to and governed by the Health and Community Services Complaints Act) that provides an independent and impartial avenue for the resolution of health care related complaints in the Northern Territory.Toll Free: 1800 806 380
Advocare
(2 locations)
Belmont, WA 6104
Advocare is an independent advocacy agency that protects the rights of people living in residential aged care facilities, people receiving community-based aged care services and people eligible for these services. Advocare is funded by the Commonwealth Department of Health and Ageing and the Health Department of Western Australia.The Mental Health Legal Centre Inc.
Melbourne, VIC 3000
The Mental Health Legal Centre Inc. provides free legal and advocacy services to individuals who may have a legal problem that is directly related to their mental illness. For more information, including opening hours, please visit the orgnisation's website.1800 555 887 (free call from rural Victoria)